Frequently Asked Questions

Straight answers before you book.

These are the questions most homeowners ask before starting recurring service, scheduling a deep clean, or planning a rush turnover.

How often can I schedule recurring cleaning?

Fresh Start offers weekly, bi-weekly, and monthly recurring service. Bi-weekly is the standard pricing baseline, weekly runs lower because buildup stays down, and monthly runs higher because more labor is needed each visit.

Should I start with a deep clean before recurring service?

Usually, yes. A deep clean creates the right baseline for maintenance visits, especially after a busy season, a move, a long gap in service, or a stretch of deferred cleaning.

Do you offer partial cleans or only certain rooms?

Recurring service is generally priced by active level, with a $165 minimum per level. Fresh Start does not price routine maintenance room by room or as a partial-level discount service, though occasional exceptions may be approved when the scope still fits the visit.

What if my counters, floors, or desks are cluttered?

Fresh Start cleans cleared, flat surfaces. If a desk, counter, or floor area is blocked by paperwork, electronics, cords, clothing, or similar belongings, the team will clean the open area around it but will not move items to clean underneath.

Are windows included in recurring service?

Bathroom mirrors are part of the standard clean, and glass entry or sliding doors are spot-cleaned on the inside. Full interior or exterior window washing is not included in recurring service and is quoted separately.

Do you bring your own equipment and supplies?

Yes. Fresh Start is built around professional equipment, including SEBO vacuums, HEPA-focused processes, and the supplies needed to complete the visit thoroughly.

Can you handle rush move-out appointments?

Yes. Rush move-in and move-out scheduling is available when the home is vacant and timing is tight. The team prioritizes reliability and fast turnaround for these jobs.

What areas do you serve?

Fresh Start currently serves Howell, Brighton, Hartland, Fowlerville, Pinckney, and surrounding Livingston County communities.

How does pricing work?

Recurring Signature Clean visits are priced as flat-rate size brackets with bi-weekly as the baseline. Weekly visits run lower, monthly visits run higher, and homes with heavy pet hair, unusual clutter, or deferred buildup may need custom pricing or an initial deep clean before recurring service begins.

What happens if I am not satisfied?

If something is off, Fresh Start works to make it right. There are no long-term contracts to hide behind, the team has maintained a 100% satisfaction rate, and there has never been a need to fall back on itemized fine print to resolve a concern.

Still have a question?

If your home has unique needs, the fastest route is still a call, text, or intake form. Fresh Start can help you choose the right level of care before anything gets scheduled.

Talk to Fresh Start